Posted time January 3, 2025 Location Mumbai Metropolitan Region Job type On-siteFull-time

To resolve EC module SSC Helpdesk L1 Tickets raised within the SLA Period. To support the Employee Central Module along with Benefits, eResignation and other related areas wrt Data Maintenance, Query resolution, Bug fixes, how to queries, Data upload support, etc. To troubleshoot day-to-day issues with support of the technical team Creating multiple test scenarios, testing, getting the logics corrected / retesting, preparing UAT document & planning communication to ICs To prepare proper documentation of each & every process configured in the system. To train & Support team members /HR users for training & hands on guidance on SF. To prepare reports & discuss day to day tasks with the immediate supervisor Preparation of Monthly MIS for submission to SPOC for various reporting. Testing, UAT creation and documents maintenance like SOP’s, User Manuals, etc,.

About Company 

Larsen & Toubro is an Indian multinational engaged in EPC Projects, Hi-Tech Manufacturing and Services. It operates in over 50 countries worldwide. A strong, customer-focused approach and the constant quest for top-class quality have enabled L&T to attain and sustain leadership in its major lines of business for over eight decades.Corporate Sustainability:L&T was the first company in India in the engineering & construction space to publicly disclose its sustainability performance. Our Integrated Report, which tracks the sustainability performance of the organisation and its inter-connectedness with the financial performance, showcases how L&T is adding value to its stakeholders.Our technological capabilities enable us to reach various nodes and build a network spanning products, processes, employees, environment and community. This enables a more holistic consideration of actions, outcomes and impact, which in turn accelerates and amplifies returns across all capitals – Financial, Natural, Human, Manufacturing, Intellectual and Social & Relationship.

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